Great Customer Service – Home Depot Valparaiso IN

Great customer service by employees is often because management encourages it.  I think that is the case at Home Depot in Valparaiso. 

I originally called because I wanted to sign up for a drywall repair workshop but was told they did not have one scheduled.  Rudy told me to come on in and that any of the guys in his department would take the time to give me a brief one on one “how to drywall repair lesson”.  And that is exactly what they did.

I told Tom what my issues where and he proceeded to actually repair a piece of drywall for me hands on.  WOW, that was so awesome and exactly what I needed.  He answered all my questions, took me to other departments to find different products that might work for my needs and even printed out some “how to’s” from the computer.

There was no way I was going to be a huge sale for them, I was not one of their PRO contractors but their care and concern has created a devoted customer.

“BRAVO” Home Depot Valparaiso

Have a wonder-filled day,

Donna Flanagin

Random me:  I am not overly talented in home repair, but I am not afraid to try.


2nd oz is Free

Remember when?

Beginning January 2012, commercial mailers can now mail the 2nd ounce FREE on first class presorted mail.  (click here).

This is a huge savings for our customers.  You can now load up your envelopes with promotional or informational material, reply envelopes, surveys or use better quality paper  and only pay for the first oz.

This offer does not apply to single piece mail.

Bills and statements delivered via First-Class Mail are opened more than 95 percent of the time and, on average, the receiver spends two to three minutes with each piece. What a great way to get your message out.

If you are still paying 65 cents for your second oz, please give us a call to see if we can save you money.

Have a wonder-filled day,

Donna Flanagin

Random me:  I attended the Disney Institute 5 day business workshop in Orlando.  It was fantastic and as a result I changed so many things.

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