Disney Institute – By Chance or By Design?

Collecting Pop Tabs

The first day as a Walt Disney World Cast Member is spent in Traditions, an orientation session that all Cast Members, regardless of position or rank, attend.  It promotes and reinforces the Company values, history and operating philosophies.

This past month, I was faced with the task of hiring a new employee. Being a small company, we have very little turnover, so filling an open position is taken very seriously.  Step one is finding the right person for the position, step two is letting them know they made the right choice by choosing our company.

Rather than starting orientation with an “employee handbook”, we start with a “company handbook”,  if you will.  A book about US, our company history, values, goals, recent accomplishments,  5 things we are most proud of as a company, our community involvement and we end with a form called “Help us get to know you”. It includes about 20 voluntary questions like, what is your favorite music, favorite dessert, favorite restaurant, favorite hobbies, strong points, weak points, do you have pets, and if money where no object, where in the world would you like to visit.

How did you get to know about your employer’s history, values and goals, by chance or by design?

Have a wonder-filled day,

Donna Flanagin

Random me:  I bought my first computer in 1982. (IBM)

The magic and enthusiasm of the Disney Institute workshop is over, now what? This blog is about keeping the magic alive,  in a small bulk mail business in Indiana. Click Here.

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4 CommentsLeave a comment

  1. Donna,

    What a great way to start a new team member. We just added a new team member at another location. He has been sent here to train with me. It’s an honor and a huge responsibility to get them started right.

    Knowing more than the name on the business card reveals the character of the business.

    Keep Moving Forward!

    • Thanks, you keep moving forward too. It would be an honor to be asked to train but it would also be hard to let them go. Good luck.


  2. Wow, I wonder what it’s like to work in a company with a low turnover rate. *dreams*

    That’s really cool that you get to know your employees on a personal level like that. Company handbook… more companies need those instead of just the employee ones.

    • Nicole, become the change you want to see in the world. The younger generation needs to change the old corporate habits. Next job you get, ask them about their company history, get the ball rolling.

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